Retail

Support the person
on the shop floor.

Help colleagues answer customer questions, call for help during an incident, and give managers evidence for follow-up and coaching.

A retail colleague wearing a BC1 Badge Cam helps a customer examine a blue sweater in a clothing store.

Give staff answers on the floor.

Live AI draws on your product training and store procedures to help colleagues answer customer questions. New and seasonal staff get guidance as they work, with managers handling exceptions.

Call for help when it matters.

The panic button lets a colleague raise an alert during a threatening incident. Video, audio, and recorded details give security and managers context to respond, review what happened, and investigate complaints.

Coach from real work.

Use AI coaching to review captured interactions against your service standards and recognize good work. Flag stock shortages, damage, and hazards so managers can follow up during the shift.

Let’s talk

Discuss your stores

Tell us where colleagues need answers or support, and how you review incidents and service standards.

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